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account_history_internal [2013/07/31 22:37] ybarajas [View Request History] |
account_history_internal [2013/07/31 22:44] (current) ybarajas [View Request History] |
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+ | ====== View Request History ====== | ||
+ | <note important>This page is for internal iPass use only. Please visit the [[child_account_history|Child Accounts View Request History]] help page for information on managing child accounts.</note> | ||
+ | ===== View Requests ===== | ||
+ | |||
+ | **To View Requests**: | ||
+ | |||
+ | - In **Request Type**, select one of the following from the drop-down list at the top of the page: | ||
+ | * **Show All** | ||
+ | * **Cancel Services** | ||
+ | * **Cancel Account** | ||
+ | * **Add In-Flight Wi-Fi Service** | ||
+ | * **Re-sign contract** | ||
+ | * **Set up Authentication** | ||
+ | - Each request will show the following fields: | ||
+ | * **Order Id:** the order identification number for the request | ||
+ | * **Request Type:** the type of request | ||
+ | * **Submitted By:** the User ID of the requester | ||
+ | * **Submitted On:** a timestamp of when the request was made. | ||
+ | * **Action:** click View to see the submitted request. | ||
+ | |||
+ | |||
+ | Go to: [[account_management_tab|Account Management Tab]] |