Differences

This shows you the differences between two versions of the page.

Link to this comparison view

account_history_internal [2013/07/31 22:37]
ybarajas [View Request History]
account_history_internal [2013/07/31 22:44] (current)
ybarajas [View Request History]
Line 1: Line 1:
 +====== View Request History ======
  
 +<note important>This page is for internal iPass use only. Please visit the [[child_account_history|Child Accounts View Request History]] help page for information on managing child accounts.</note>
 +===== View Requests =====
 +
 +**To View Requests**:
 +
 +  - In **Request Type**, select one of the following from the drop-down list at the top of the page:
 +      * **Show All**
 +      * **Cancel Services**
 +      * **Cancel Account**
 +      * **Add In-Flight Wi-Fi Service**
 +      * **Re-sign contract**
 +      * **Set up Authentication** 
 +  - Each request will show the following fields:
 +      * **Order Id:** the order identification number for the request
 +      * **Request Type:** the type of request
 +      * **Submitted By:** the User ID of the requester
 +      * **Submitted On:** a timestamp of when the request was made.
 +      * **Action:** click View to see the submitted request. 
 +
 +
 +Go to: [[account_management_tab|Account Management Tab]]
 

©2015 iPass Inc. All rights reserved. Terms of Use