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active_deployment [2013/11/04 22:02] ybarajas [Active Deployment Table] |
active_deployment [2014/02/28 22:49] (current) ybarajas [Download Button] |
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+ | ======Active Deployment====== | ||
+ | <note important>This report should not be used for billing purposes.</note> | ||
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+ | The Active Deployment report displays all the devices that have connected or attempted to connect in the last 3 months. The report includes information on which client versions users have and in which month they connected using those clients. | ||
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+ | Please note that a **User ID** can appear more than once if a user connects with multiple devices and a **Client ID** can appear more than once if multiple users connect with the same device. | ||
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+ | =====Search===== | ||
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+ | {{ :search_function_specify.png?400 }} | ||
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+ | The **Search** feature allows you to search for users based on their **User ID**, **Profile ID**, and **Platform**. You can also do a comprehensive search of all User IDs, all Profile IDs, and all Platforms. | ||
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+ | =====Active Deployment Table====== | ||
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+ | The blue bar atop the Active Deployment table displays the **Total Active Users** and **Total Active Devices**. This total amount is based on whatever type of filters you have used during your search. | ||
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+ | An empty field likely indicates that we did not receive a record for that particular category. | ||
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+ | {{:active_deploymentA.png?600|}} | ||
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+ | The table contains the following columns: | ||
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+ | * **User ID**: A user's unique ID (which is the same across different types of reports). | ||
+ | * **Client ID**: The unique ID assigned to the client when it is installed on a user's device. | ||
+ | * **Software Version**: The version of Open Mobile used. | ||
+ | * **Platform**: The computing platform (hardware & software) used to connect. | ||
+ | * **Operating System**: The specific operating system running on a user's device when they connect. | ||
+ | * **Profile ID/Version**: The Open Mobile profile a user connected to. | ||
+ | * **Last Attempt**: The day in which a user last attempted to connect with either an initiated or inherited connection (whether that attempt was successful or not). | ||
+ | * **Last Successfully Initiated**: The most recent day where a user connected with an initiated connection. | ||
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+ | <note>An inherited connection will not have user identification details and will have a dash (-) in the User ID field. </note> | ||
+ | =====Download Button===== | ||
+ | Click on the **Download** button (on the top right corner) to download a CSV file of your search result. | ||
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+ | <note important>If you are having trouble downloading a report, check your browser settings to make sure downloads are enabled. </note> | ||
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+ | Go to: **[[:portal_guide|Portal Guide]] > [[:reports_tab|Reports Tab]]** |