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active_deployment [2013/11/04 22:02]
ybarajas [Active Deployment Table]
active_deployment [2014/02/28 22:49] (current)
ybarajas [Download Button]
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 +======Active Deployment======
  
 +<note important>This report should not be used for billing purposes.</note>
 +
 +The Active Deployment report displays all the devices that have connected or attempted to connect in the last 3 months. The report includes information on which client versions users have and in which month they connected using those clients. 
 +
 +Please note that a **User ID** can appear more than once if a user connects with multiple devices and a **Client ID** can appear more than once if multiple users connect with the same device.
 + 
 +
 +=====Search=====
 +
 +
 +{{ :search_function_specify.png?400 }}
 +
 +The **Search** feature allows you to search for users based on their **User ID**, **Profile ID**, and **Platform**. You can also do a comprehensive search of all User IDs, all Profile IDs, and all Platforms. 
 +
 +
 +=====Active Deployment Table======
 +
 +The blue bar atop the Active Deployment table displays the **Total Active Users** and **Total Active Devices**. This total amount is based on whatever type of filters you have used during your search.  
 +
 +An empty field likely indicates that we did not receive a record for that particular category.
 +
 +{{:active_deploymentA.png?600|}}
 +
 +The table contains the following columns: 
 +
 +  * **User ID**: A user's unique ID (which is the same across different types of reports).
 +  * **Client ID**: The unique ID assigned to the client when it is installed on a user's device. 
 +  * **Software Version**: The version of Open Mobile used.
 +  * **Platform**: The computing platform (hardware & software) used to connect.
 +  * **Operating System**: The specific operating system running on a user's device when they connect.
 +  * **Profile ID/Version**: The Open Mobile profile a user connected to.
 +  * **Last Attempt**: The day in which a user last attempted to connect with either an initiated or inherited connection (whether that attempt was successful or not).
 +  * **Last Successfully Initiated**: The most recent day where a user connected with an initiated connection.
 +
 +<note>An inherited connection will not have user identification details and will have a dash (-) in the User ID field. </note>
 +=====Download Button=====
 +Click on the **Download** button (on the top right corner) to download a CSV file of your search result.
 +
 +<note important>If you are having trouble downloading a report, check your browser settings to make sure downloads are enabled. </note>
 +
 +Go to: **[[:portal_guide|Portal Guide]] > [[:reports_tab|Reports Tab]]** 
 

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