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auth_request_summary [2013/12/20 22:05]
ybarajas [Detailed View]
auth_request_summary [2014/02/28 22:48] (current)
ybarajas [Download]
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 +======Auth Request Summary======
  
 +This report allows you to monitor the performance of your roam servers, displaying authentication requests, and successful and failed authentications.
 +
 +The blue banner atop the report page displays:
 +
 +  * **Current Month**
 +  * **Total Authentication Requests** (in the current month) 
 +  * **Total Successes** (in the current month) 
 +
 +=====Chart View=====
 +
 +The graphs described below display request information for the current month as well the 3 previous months (4 months in total).
 +
 +==Auth Requests==
 +
 +This graph displays the total amount of authentication requests and total amount of successful authentications. Hovering over the graph lines will display request amounts in a small dialog box.
 +
 +==Max. Requests Per Hour==
 +
 +This bar graph displays the maximum amount of authentication requests received per hour for a given month. Hovering over a bar will display the total amount of requests in a small dialog box.
 +=====Detailed View=====
 +
 +Under the User ID column, you will find a plus-sign icon next to a specific date where you can click to expand for further details. 
 +
 +  * **User ID**: This ID refers to a specific user and can show up multiple times in this report. 
 +  * **Prefix**: A user's prefix.
 +  * **Domain**: A user's domain.
 +  * **Authentication Time**: The exact time a user was authenticated.
 +  * **Status Code**: The status code describes the status of a request, whether it was a success or failure. For a detailed list on the types of status codes you might encounter, please click [[auth_status_code_list|here]].
 +
 +=====Search=====
 +
 +You can search for a company with either their name or Company ID.
 +
 +=====Download=====
 +
 +You can click the **Download Report** icon in the top-right corner to download a CSV file of the table. This process may take a few minutes because you will be downloading 7 days worth of data.
 +
 +<note important>If you are having trouble downloading a report, check your browser settings to make sure downloads are enabled. </note>
 +
 +Go to: **[[:portal_guide|Portal Guide]] > [[:reports_tab|Reports Tab]]**   
 

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