Differences

This shows you the differences between two versions of the page.

Link to this comparison view

child_account_history [2013/11/05 23:50]
ybarajas [View Request History]
child_account_history [2014/04/11 17:48] (current)
ybarajas [View Requests]
Line 1: Line 1:
 +====== View Request History ======
  
 +This feature allows you to view the full request history of a specific child company. 
 +
 +===== View Requests =====
 +
 +**To View Requests:**
 +
 +  - In **Request Type**, select one of the following from the drop-down list at the top of the page:
 +      * **Show All**
 +      * **Cancel Services**
 +      * **Cancel Account**
 +      * **Add In-Flight Wi-Fi Service**
 +      * **Re-sign contract**
 +      * **Set up Authentication** 
 +  - Each request will show the following fields:
 +      * **Order Id:** the order identification number for the request
 +      * **Request Type:** the type of request
 +      * **Submitted By:** the User ID of the requester
 +      * **Submitted On:** a timestamp of when the request was made.
 +      * **Action:** click View to see the submitted request. 
 +
 +
 +Go to: **[[portal_guide|Portal Guide]] > [[child_accounts_tab|Child Accounts Tab]] > [[manage_child_accounts|Manage Child Accounts]]**
 

©2015 iPass Inc. All rights reserved. Terms of Use