If a child account does not have a contract status assigned to it yet, you can confirm the contract status here.
To confirm the contract status:
In the drop-down list after Contract Status, select either Pilot or Production.
Enter any comments in the box. You may want to give your reason for confirming the contract status here.
Click Submit.
If you are trying to Switch Company to a child account that does not have a contract status, you will get a message to come to this page to confirm the contract status. After you have confirmed the status as Pilot or Production, the contract status will update, and you will be able to Switch Company. Your change and any comments you leave will be reviewed by iPass Order Management.
Go to: Child Accounts Tab > Manage Child Accounts