Connection Activity

This report lets you download connection activity in a CSV-formatted Excel spreadsheet. The report breaks down the connection data by either “Inherited” or “Client-Initiated.” Inherited connections are connections that iPass inherited from the native connection client. Client-initiated connections are only the connections that iPass initiated.

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To Get a Connection Activity Report

  1. Select a company ID. This is available only for iPass or parent company users.
  2. Using the calendar, choose a date range between 1 and 31 days.
  3. Choose a connection type:
    • Inherited are connections that iPass inherited from the native connection client.
    • Client-Initiated Client-initiated connections are only the connections that iPass initiated.
  4. Click Download.

You will be prompted to choose a location to store the spreadsheet if you select the Download button.

The spreadsheet file contains the following columns:

  • Company: Company ID number (assigned by iPass) that identifies each account
  • User ID: Username identifying the user
  • Login String: Full login string including prefix (where available)
  • Profile ID: Profile ID number (assigned by the Open Mobile Portal) identifying the user’s profile
  • Session ID: Unique identifier for each connection
  • Start Time: Timestamp of when the connection was initiated
  • Session Length: Length of time in seconds for this connection (where available)
  • Authentication Time: Length of time in seconds that it took to authenticate the user
  • Connection Type: Type of media used for the connection. Possible results include:
    • Wi-Fi
    • Ethernet
    • MBB/3G (Mobile Broadband)
    • Dial
    • Connection Status: Whether the connection was successful (SUCCESS) or failed (FAIL).
    • Paid Network: Whether the connection was over a paid network (Yes) or not (No).
  • Connection Status Code: Numeric code that describes the connection. Possible results include:
    • 0 for successful connection
    • 1 for failed connection
    • -2 for lost connection to a GIS (iPass) network on an Android device
    • 50 for a successful connection on an Android device
    • 52 for a failure to log in to a DeviceScape network
    • 100 for a login failure (usually due to incorrect credentials)
    • -103 for a connection cancelled by the user
    • -105 for a failure to authenticate
    • 255 for a network failure
    • 717 for a network failure (no IP addresses available in the static IP address pool)
    • 14402 for an unexpected network failure
    • 14403 for an authentication failure or timeout
    • 14407 for a connection inherited from another client
  • Disconnect Code: Numeric code that describes the reason for disconnection (where available). Possible results include:
    • 0 for unknown reason
    • 1 for a user initiated disconnection
    • 2 for the firewall going down
    • 3 for the VPN not running
    • 4 for an idle timeout
    • 5 for a connection reaching the usage limit
    • 6 for a Windows logoff
    • 9 for the anti-virus application not running
    • 10 for a third-party application failure
    • 14 for disconnection on suspend
    • 15 for a disconnection on resume
    • 17 for a disconnection on Ethernet enforcement
    • 100 for a default disconnection reason
  • Client IP Address: IP Address of the computer or device that made the connection (where available)
  • Downloaded Bytes: Amount of data downloaded during this connection
  • Uploaded Bytes: Amount of data uploaded during this connection
  • Cell ID: Cell number of the Mobile Broadband device that made the connection (where available)
  • Roaming Status: Whether or not the Mobile Broadband connection was on a roaming network (TRUE or FALSE)
  • Signal Strength: Signal strength of the radio (as a percentage out of 100)
  • APN: Access Point Name for Mobile Broadband connections (where available)
  • Country: Country where the connection was made (where available)
  • IMEI: International Mobile Equipment Identity for Mobile Broadband connections (where available)
  • IMSI: International Mobile Subscriber Identity for Mobile Broadband connections (where available)
  • Network Name: Name of the Mobile Broadband service provider
  • Network Type: Communication network protocol for Mobile Broadband connections. Possible results include:
    • EVO
    • CDMA
    • EDGE
    • HSDPA
    • UMTS
  • Client MAC Address: MAC address of the device or computer making the connection
  • Access Point MAC Address: MAC address of the network (where available)
  • SSID: Service Set Identification or the name of the Wi-Fi network for this connection (where available)
  • Auth Method: Wi-Fi method used to authenticate (where available). Possible results include:
    • GI for GIS (iPass) Network
    • DS for DeviceScape Network
    • OCR for On Campus Roaming Network (802.1x)
  • Security Mode: Numerical code identifying the security method for the Wi-Fi network (where available). Possible results include:
    • 0 for None
    • 1 for WEP Open
    • 2 for WEP shared
    • 3 for WPA PSK TKIP
    • 4 for WPA PSK AES
    • 5 for WPA PSK TKIP 11i
    • 6 for WPA PSK AES 11i
    • 7 for WPA2
  • Access Procedure: Procedure used to authenticate the user to this Wi-Fi network (where available).Possible results include:
    • GI for a GIS (iPass) Network
    • GC.1 for a GIS Captcha Network
    • DS.1 for a DeviceScape Network
    • TTLS-PAP
    • TTLS-MSCHAPV2
    • PEAP-GTC
    • PEAP-MSCHAPV2
    • FAST-GTC
  • Network ID: Number identifying a network configured in a directory (where available)
  • Service Name: Name of the Service Provider for DSL connections (where available)

Lists of codes and results may not include all possible values.

 

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