Connection Profiler

Available for: Windows (version 2.2.0 and later), Mac (version 2.2.0 and later), iOS (version 3.2.0 and later), Android (version 2.8.0 and later), and Windows Touch (version 1.2.0 and later).

For Windows and Mac you can enable Open Mobile to test the connection quality automatically, manually (through the user interface), or both.

• If you check the box next to Enable automatic connection quality testing, Open Mobile will test a a connection after it is established.

• If you check the box next to Enable manual connection quality testing, the user will be able to test the connection quality by clicking a Speed Test button then clicking Start Speed Test.

• If you check both, Open Mobile will periodically perform an automatic test of the connection quality and the user will be able to initiate a manual connection quality test at any time.

For iOS, Android, and Windows Touch enable Open Mobile to test the connection quality manually.

• Check the box next to Enable connection quality testing to test a connection.

The following Connection Quality Test Servers are included by default (depending on your version of the client all of these servers may not be available):

You can add or remove test servers:

• You can remove a test server by clicking the red minus button ()
• You can add a test server by clicking the green plus button ()

Utilize whichever servers make the most sense for your users. For example, if your main presence is in London and you want the connection test to always test the user's connection to the main location, you should only include the London server (and remove the others). Otherwise, you may want to include all of the iPass default locations so that the test is more indicative of the local connection your users are on.

If you want to include your own test server, it needs the ability to answer http download requests. The filenames the connection test uses are: 1mb.test and 5mb.test. These files need to be uncompressed 1 MB and 5 MB files. For an example, you can download the test files from any of the test servers above (for example http://qos-naw.ipass.com/1mb.test or http://qos-naw.ipass.com/5mb.test). The server needs to be able to service the full URL (with the test files), for example:

• http://myserver.mycompany.com/1mb.test
• http://myserver.mycompany.com/5mb.test.

Note: When adding a URL to the Connection Profiler, do not include the filename, for example:

• http://myserver.mycompany.com

Adding your test server to the default iPass test servers can be helpful in situations where a user is located in a geographic region where iPass does not have a test server. You can also choose to have all connection tests go to your test server by removing the iPass default test servers (after adding your test server).

Available for: Windows (version 2.2.0 and later), Mac (version 2.2.0 and later), iOS (version 3.2.0 and later), Android (version 2.8.0 and later), and Windows Touch (version 1.2.0 and later).

You can increase or decrease the weight (as a percentage) of each factor that result in the Connection Quality Indicator (the dot that appears next to signal strength in the user's network list). The sum of all percentages must add up to 100 (the 100 underneath the last box does not change dynamically). You can restore the default values by clicking Restore Defaults.

Available for: Windows (version 2.2.0 and later), Mac (version 2.2.0 and later), iOS (version 3.2.0 and later), Android (version 2.8.0 and later), and Windows Touch (version 1.2.0 and later).

You can adjust minimum upload speed (in kilobits per second), maximum download speed (in kilobits per second), and the maximum latency (in milliseconds) for the application assessment icons that appear at the bottom of the Speed Test window. You can restore the default values by clicking Restore Defaults.

When you are finished configuring the Connection Profile click Save.

Go to: Create a New Profile > Configuration Settings > Integration