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connection_summary [2013/10/28 22:17]
ybarajas [Search]
connection_summary [2014/02/28 22:47] (current)
ybarajas [Connections by Type]
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 +====== Connection Summary ======
 +
 +The Connection Summary displays the connections by network type and the success rate by each network type.
 +
 +===== Search =====
 +
 +When you first arrive on the Connection Summary page, you will see a **Search** dialog box.
 +
 +{{  :screenshot101.png?450  }}
 +
 +**To initiate a Connection Summary report:**
 +
 +  - In the **Search By** dropdown menu, select one of the following:
 +    * **All Users** for a summary of all of your users
 +    * **User ID** for a summary of a specific user
 +    * **Profile ID** for a summary of users on a single profile
 +    * **Mobile No.** for a summary of a single mobile number
 +    * **Domain** for a summary of users on a specific domain
 +  - After **Date Range**, click one of the date ranges shown or click the calendar icon to enter a custom date range.
 +  - After **Connections**, click **Inherited** (for a summary of only connections that Open Mobile inherited from the native connection client) or **Client-Initiated** (for a summary of only connection that Open Mobile initiated).
 +  - When you are finished, click **Go**. You can return to the Search dialog box by clicking on the **Search** icon in the top-right corner of the Connection Summary page.
 +===== Connection Summary Report =====
 +
 +Connections by Type are displayed in a pie chart and the success rate by each network type is displayed in a bar graph. You can also view a table of the connections by network type and their rate of success by clicking the **Switch View** icon in the top-right corner.
 +
 +{{ :screenshot160.png?600 |}}
 +==== Connections by Type ====
 +
 +Each network type is color coded and they include: MBB/3G (Mobile Broadband connections), Ethernet, DSL, Dial, and Wi-Fi (which is split into three types: Wi-Fi Paid for all paid iPass networks, Wi-Fi OpenAccess for all OpenAccess connections, and Wi-Fi Other for all other Wi-Fi connections).
 +==== Connection Success Rate ====
 +
 +Each network type has two bars, green for success rate and red for the error rate. If All connections is selected in the search, the green (success) bar is split into two types of connections: dark green for client-initiated (connections initiated by the Open Mobile client) and light green for Inherited (connections inherited by Open Mobile from the native connection client).
 +
 +===== Switch View =====
 +
 +To drill down to the numbers, click the **Switch View** icon to see the Connections by Type table.
 +
 +==== Connections by Type ====
 +
 +
 +The Connections by Type table has the following columns:
 +
 +
 +    * **Connection Type**  shows the network type (Wi-Fi Paid, Wi-Fi OpenAccess, Wi-Fi Other, MBB/3G or Mobile Broadband, Ethernet, DSL, and Dial)
 +    * **Attempts**  shows the total numbers of connection attempts
 +    * **Client-Initiated**  shows the total number of attempts made by Open Mobile (and not inherited from the native connection client)
 +    * **Successes**  shows the total number of successful connections.
 +    * **Errors**  shows the total number of connections that failed due to an error
 +    * **Success Rate**  shows the percent of total attempts that were successfully connected
 +
 +
 +You can click the **Download Report**  icon in the top-right corner to download a CSV file of this table.
 +
 +<note important>If you are having trouble downloading a report, check your browser settings to make sure downloads are enabled. </note>
 +
 +Go to: **[[:portal_guide|Portal Guide]] > [[:reports_tab|Reports Tab]]**
 +
 +
 +{{tag>reports}}
  
 

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