The Custom Reports page includes reports which have been customized and provided for customers (based on different factors like contract agreements).
System-generated reports may be uploaded by Open Mobile or the BIS team on a regular basis. In other instances, manual reports may be uploaded by the billing team, on a case-by-case basis. Because many reports on the Custom Reports are created and uploaded by other teams, the Open Mobile Portal cannot guarantee the timeliness and accuracy of these reports.
To download a report, simply click on the appropriate file name. If you are having trouble downloading a report, check your browser settings to make sure downloads are enabled.
Go to: Portal Guide > Reports Tab