This report displays two pie charts showing the distribution of your client by Operating Systems and client versions, and if you click Switch View you can see a table showing more details of your user’s devices.
When you first arrive on the Devices and Platforms page, you will see a Search dialog box.
To initiate a Devices and Platforms report:
In the User ID dropdown menu, select one of the following:
In the Device ID dropdown menu, select one of the following:
In the Platform dropdown menu, select All or a specific Operating System.
After Date Range, click one of the date ranges shown or click the calendar icon to enter a custom date range.
When you are finished, click
Go to run the report now or
Save for later to send the report to the
Saved Report page. You can return to the Search dialog box by clicking on the
Search icon in the top-right corner of the Device and Platforms page.
This table will show of your user’s devices over the date range that you chose and it contains the following columns:
Since the Client ID represents each installed client, every time a client is re-installed on a device or laptop a new Client ID is produced. Therefore, the number of Client IDs may not match the number of devices or laptops that the client is installed on.
User ID identifies each user.
Client Version is the version of the client installed.
OS is the Operating System on which the client is installed.
Client ID identifies each installed client.
MBB Device Model is the Mobile Broadband device model (if applicable).
MBB Device ID is the Mobile Broadband device ID (if applicable).
MBB Manufacturer is the Mobile Broadband device manufacturer (if applicable).
MBB Driver Version is the Mobile Broadband device driver (if applicable).
MBB Firmware Version is the Mobile Broadband firmware (if applicable).
You can click the Download Report icon in the top-right corner to download a CSV file of this table.
If you are having trouble downloading a report, check your browser settings to make sure downloads are enabled.
Go to: Portal Guide > Reports Tab