Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
mac_updating [2013/07/02 21:27]
ybarajas [Manual Update]
mac_updating [2014/02/28 21:03] (current)
ybarajas [Software Update]
Line 1: Line 1:
 +====== Updating ======
 +
 +Open Mobile will update the user’s profile, network directory, and software version (software update is available for version 2.2.0 and later).
 +
 +===== Automatic Update =====
 +
 +Every time it establishes or inherits an Internet connection, Open Mobile performs the following update activities:
 +  * Downloads and installs any changes or updates to the iPass network directory.
 +  * Downloads and applies any updates to the currently installed profile.
 +  * Uploads connection success information to the Open Mobile Portal, where it can be viewed in reports.
 +
 +If a connection is established for longer than 24 hours, Open Mobile will automatically perform these updates every 24 hours after the initial connection is made. Updates of profiles, directories,​ and software version (software update is available for version 2.2.0 and later) are made through HTTP/HTTPS requests to the Open Mobile Update Server. ​
 +
 +The update process is accomplished in two steps:
 +  - Open Mobile checks for the presence of any updates by invoking Update services at this URL: om-updater.ipass.com.
 +  - Updates are retrieved by Open Mobile from this URL: om-download.ipass.com.
 +
 +===== Manual Update =====
 +
 +Open Mobile includes a manual update feature to update profiles, network directories,​ and the software version (if an update is available). ​
 +
 +**To perform a manual update**: ​
 +  - Launch Open Mobile.
 +  - In the menu, click **iPass Open Mobile** > **Update...**
 +  - Open Mobile will check for updates and notify you if the profile has been updated or if the profile is already up-to-date. If a software update is available (for version 2.2.0 and later), a dialog box will open with information on the new features and the required disk space, and you can choose to update now or update later (see below). ​
 +
 +===== Proxy Handling =====
 +
 +
 +If a user is in an area where a proxy is not available, updates should still be successful.
 +
 +
 +Authenticated proxies are not supported. If proxy authentication is required, an update attempt will fail. As a result, the user may not receive updates until the next time the user is in a location that does not require an authenticated proxy.
 +
 +===== Software Update =====
 +
 +**Available for:** Versions 2.2.0 and later
 +
 +If a software update is available, Open Mobile will notify the user during the next profile update. A dialog box will open with a description of the new features and file size. The user can choose to update now or later.
 +
 +{{::​macsoftwareupdate.png?​300|}}
 +
 +Go to: **[[:​mac_help|Open Mobile for Mac Help]]**
 +
 +{{tag>​updates mac}}
 +
  
 

©2015 iPass Inc. All rights reserved. Terms of Use