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provider_guidelines [2013/09/04 22:59]
ybarajas [Call Detail Records (CDRs)]
provider_guidelines [2014/03/03 22:31] (current)
ybarajas [Call Detail Records (CDRs)]
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 +======Provider Guidelines======
  
 +This help page includes helpful links to information for iPass providers.
 +
 +=====Obtaining Open Mobile Portal Credentials=====
 +For information on obtaining credentials for logging into the Open Mobile Portal, please see [[Portal Registration]].
 +
 +If you are having trouble registering for the Open Mobile Portal, please contact [[supplierbilling@ipass.com]] with the following details:
 +
 +  * **First name**
 +  * **Last name**
 +  * **Valid email address**
 +  * **The Open Mobile Portal feature you need to access**
 +  * **Preferred username**
 +
 +=====Vouchers=====
 +To view and download vouchers, log in to the Open Mobile Portal and navigate to **Account** tab and select **Invoice History** from the drop-down menu.
 +
 +For further information on viewing and downloading vouchers, please see [[Invoice History]]. 
 +=====Payment History=====
 +
 +To access payment history, log in to the Open Mobile Portal and navigate to **Account** tab and select **Payment History** from the drop-down menu. 
 +
 +For further information on reviewing payment history, please see [[Payment History]].
 +
 +=====Call Detail Records (CDRs)=====
 +
 +To download CDRs, log in to the Open Mobile Portal and navigate to **Account** tab and select **CDRs** from the drop-down menu.
 +
 +For further information on viewing and downloading CDRs, please see [[Call Detail Records]].
 +
 +Go to: **[[:ipass_billing_documents|iPass Billing]]**
 

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