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request_domains [2014/01/14 16:59]
ybarajas
request_domains [2014/02/28 22:43] (current)
ybarajas [Domain Requests]
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 +====== Request Domains ======
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 +On the **Request Domains** page, you can submit a request for one or more authentication domains. (Domains are also known as //​realms//​.) Typically, different groups within your business organization use different authentication domains. You can choose to have multiple domains to segment user communities,​ or to display extra information in your iPass Call Detail Records (CDRs).
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 +A domain does not need to be a registered ICANN Internet domain, but it must be unique across all iPass customers. (iPass will verify this after it receives your domain request.)
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 +Once domains are approved by iPass, the domains can be pre-populated in Open Mobile and included in the authentication string that Open Mobile uses to authenticate the user.
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 +An example of an authentication string with a domain would be user@example.com.
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 +===== Prefixes =====
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 +Domains can be included in the authentication string as a realm prefix, in which case they are appended to the front of the user name. Although case-insensitive,​ prefixes are upper case by convention. A prefix must be 3-5 alphabetical characters and followed by a forward slash (for example, ZZZ/). Spaces and @ are not allowed. If a realm prefix is specified here, it will be applied, but it will not be displayed in the client.
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 +===== Domain Requests =====
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 +    * The **Active Domains** ​  list shows the list of your currently active domains.
 +    * The **Domain Requests** ​  list shows Pending Requests, Rejected Requests, and Approved Requests.
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 +**To request an additional domain:​** ​
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 +    - Click **Request Additional Domains**.
 +    - In **Domain Name**, enter the name of the domain.
 +    - If you wish to include the domain name as a prefix, under **Treat as a Prefix?**, click **Yes**.
 +    - If you wish to request more than one domain, click **Add**, and then repeat steps 1 through 3 for each additional domain.
 +    - Click **Submit**. Your domain request is submitted to iPass. Requests for new domains typically receive a response in 1-2 business days.
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 +<note important>​You may only have one pending request at a time, but you may include any number of domains in that single request. Before making another request, please wait for the first request to be processed.</​note>​
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 +Go to: **[[:​portal_guide|Portal Guide]] > [[:​configuration_tab|Configuration Tab]]** ​
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 +{{tag>​request_domains open_mobile_portal}}
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