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retrieve_password [2014/07/24 15:52]
ybarajas
retrieve_password [2014/07/24 15:56] (current)
ybarajas
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 +======Retrieve Password======
  
 +<note important>This option is only available when enabled in your company settings. </note>
 +
 +When you click on the **Retrieve Password** option, the user will receive an email containing a link allowing them to retrieve their credential information. 
 +
 +  * The link will expire after **24 hours**. 
 +  * If you click the **Retrieve Password** option by mistake, the user can simply ignore the link emailed to them. Clicking Retrieve Password does not automatically change a user's password information. 
 +
 +Go to: **[[:account_tab|Account Tab]] > [[:hosted_end_user|Hosted Users]]**
 

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