Use this feature to create, activate, or suspend users by uploading a .CSV or .XLSX file with the appropriate values. An optional column, “Groups,” allows you to import based on user groups.
The imported file must contain the following columns:
| Value | Required? | Description |
|---|---|---|
| fname | Mandatory | A user's first name. |
| lname | Mandatory | A user's last name. |
| username | Mandatory | The name the user uses to log in. This includes the iPass domain assigned to the user (e.g. <user>@<ipassdomain>. |
| Mandatory | A user's email address. | |
| company | Mandatory | CompanyId assigned to your company. |
| password | Optional | Leave this field empty if your company is set up for auto-generated passwords. |
| departmentCode | Optional | This must match the Cost Center provisioned in the Open Mobile Portal. If the Cost Center feature is not set up for your company, leave this field empty. |
| trialStart | Optional | This column is only for trial users and should be left empty for any other type of user. |
| trialEnd | Optional | This column is only for trial users and should be left empty for any other type of user. |
| activateNotification | Optional | Available options are True or False. If you enter create into the action field, the self-service activation email will be automatically sent unless activateNotification is set to False. |
| suspendNotifcation | Optional | Available options are True or False. If set to False, the user will not receive a suspension email. |
| homeCountry | Optional | This must match the pre-defined two-letter ISO Country Code in the Open Mobile Portal. |
| action | Mandatory | create: Create and activate a new user |
| update: Update existing user information | ||
| remove: Suspend a user (Please note that this will not delete a user.) | ||
| edit: Update existing user information with the exception of passwords. In addition, entering edit will create a user if they don't exist. |
To import users:
Go to: Account Tab > RoamServer Users