TAG: open mobile portal

Activating a Portal Brand 2012/04/25 18:19 Casey Panell An activated brand will be visible to your Portal users. You can only have one brand active at a time. To activate a Portal brand, * From the List of Brands…
Aging Balance 2012/04/25 17:30 Casey Panell The Aging Balance page displays any unpaid balance with iPass. The current balance is shown, as well as for the last 30, 90, and 180 days. A detailed table sor…
Authorization Settings 2013/07/25 23:03 Casey Panell Authorization Policies If Subscription Management is available and your profile has groups subscribed to it, there will be a series of authorization checks tha…
Call Detail Records 2013/04/08 20:40 Casey Panell The Call Detail Record (or CDR) is a summary of your company's transactions for a given month. To download a CDR * After Type, select one of the following: …
Child Accounts Tab 2012/11/01 17:05 Casey Panell If the feature is available to your account and you have the appropriate Role and Privilege, you can manage your child accounts, their contracts, service reques…
Client Preferences 2012/03/15 16:46 Casey Panell For Windows 2.1.0 and later clients, you can configure how Open Mobile identifies users who have not entered their account credentials (such as Username) when i…
Configuration Settings 2012/03/14 18:06 Casey Panell Configuration settings are chosen on the Configure Profile page. The page enables you to configure the profile’s setting categories. Applying Configuration Set…
Configuration Tab 2012/04/25 19:05 Jason Co The Configuration Tab enables you to configure and deploy Open Mobile clients to your end users. It consists of: * Enabling SSO via SAML * Manage Profil…
Connect Before Logon 2012/03/28 21:30 Casey Panell Connect Before Logon Available for: Windows 2.1.0 and later clients. If Connect Before Logon is enabled, users will be able to establish a network connection …
Connection Profiler 2012/07/31 22:02 Casey Panell Available for: Windows (version 2.2.0 and later), Mac (version 2.2.0 and later), iOS (version 3.2.0 and later), Android (version 2.8.0 and later), and Windows T…
Corporate Network Detection (CND) 2012/03/28 21:29 Casey Panell Corporate Network Detection (CND) Available for: Windows  clients.  Open Mobile can be configured to detect when a user is connected to a corporate or campus …
Create a Portal Brand 2012/04/25 17:57 Casey Panell You can create and then publish a brand for your Open Mobile Portal users. A Portal brand consists of these elements: * Brand Name * Corporate Logo * C…
Creating a New Profile 2012/03/28 00:10 Casey Panell Creating a New Profile You can create a new profile in one of three ways: brand new, from a profile template, or copied from an existing profile. The Profile …
Custom Networks 2012/03/15 16:21 Casey Panell You can upload your own network listings to your Open Mobile directory. Network listings can include Mobile Broadband networks and Wi-Fi networks. Once uploaded…
Custom Profile Attachments 2012/06/22 17:54 Casey Panell Available for: Windows (2.1.3 and later), Android (2.6.0 and later), iOS (3.0.x and later), Mac (2.3.0 and later), Windows Phone (1.1.0 and later), and Windows …
Deleting a Service Package 2012/04/25 21:47 Casey Panell A non-default Service Package can be deleted. To delete a Service Package: * On the Manage Service Packages page, choose the Service Package to be delete…
Deploying Open Mobile 1.0 for BlackBerry 2012/05/08 20:55 Ed Messina Open Mobile for BlackBerry is an easy-to-use Wi-Fi network connectivity manager for Wi-Fi enabled BlackBerry handheld devices. This guide provides the details o…
Device Support 2012/03/15 16:12 Casey Panell The Device Support page enables you to manage your Mobile Broadband devices. These Mobile Broadband devices may be integrated with Open Mobile in one of the fol…
Download Profile 2012/03/15 16:02 Casey Panell Windows Software and Profile Installer: Click Download Software and Profile Installer to download an MSI file to your local machine. This file can then be dist…
Download Software 2012/03/15 16:04 Casey Panell The Download Software page lists the currently available Open Mobile for Windows dialer plug-in installers. These installers are only necessary for 1.4.0 and ea…
Editing a Profile 2012/03/28 00:15 Casey Panell You can edit In Progress and Test profiles. Production profiles may not be edited. To edit a profile: * Click Configuration | Manage Profiles. * Find the…
Editing a Service Package 2012/04/26 00:25 Casey Panell To Edit a Service Package: * On the Manage Service Packages page, choose the Service Package to be edited. * In the Actions drop-down, select Edit. * …
Endpoint Security and Restrictions 2012/03/28 21:34 Casey Panell Endpoint Security and Restrictions Available for: Windows clients. Endpoint security and restrictions enables you to set policies for applications to run when…
Event Actions 2012/04/24 19:06 Casey Panell Event Actions Available for: Windows clients, Mac OS X clients. Event Actions enable you to configure automatic launching actions that will be executed when a…
Home Tab 2019/02/07 21:41   The Home Tab is your central location for information on your instance. It consists of: * Welcome * Tickets * Service Alerts Go to: Portal Gui…
Invoice History 2012/04/25 17:29 Casey Panell The Invoice History page displays all invoices or vouchers with iPass. By default, the page displays invoices and vouchers for the current month, but you can us…
Invoices and Payments 2012/03/13 22:43 Casey Panell The Invoices and Payments section enables you to view the financial details of your iPass account. On this page you can manage or view the following pages. …
Localization Management 2012/03/15 01:06 Casey Panell Localization Management is available for Windows, Android, and iOS clients. Language Selection Setting Supported on: Windows client 2.2.0 and later. You can …
Logging In 2012/03/13 20:47 Casey Panell Portal users can log in using either their Open Mobile username, or email address. An email address can be a convenient way of logging in if the username has co…
Login Assist 2012/03/28 21:33 Casey Panell Login Assist Available for: Windows 2.x clients. Login Assist, available in Open Mobile 2.x for Windows, expedites the login process for many commonly visited…
Manage Account 2012/10/31 22:09 Casey Panell Administrators can add inflight service to their account, cancel services, and view pending requests on this page. Request Cancellation Cancel Services To ca…
Manage Brands 2012/03/13 21:54 Casey Panell Brand options are supported by clients built for these versions of Open Mobile: * All Windows clients * Mac clients version 1.2 and later * Android cli…
Manage Child Accounts 2012/11/01 17:08 Casey Panell A list of child accounts is on the left side of the page. You can sort them by Customer Name or ID (by clicking on the header of either row). To search for a ch…
Manage Customer Assignments 2012/04/25 21:52 Casey Panell Assigning Customers to a Published Service Package You can assign customers to any published Service Package. Each customer may only be assigned to a single Se…
Manage Data Devices 2012/09/07 21:21 Casey Panell Manage all of your user's mobile devices here. You can manage your mobile devices here. Twenty devices are listed on each page and you can go to the next pag…
Manage Portal Brands 2012/03/13 21:40 Casey Panell If enabled for your company, you can create a customized look and feel for the Portal. On this page you can: * Create a Portal Brand * Edit a Portal Bra…
Manage Service Packages 2012/04/25 19:16 Casey Panell Available for Open Mobile resellers, a Service Package is a collection of all services offered by a carrier or partner, and delivered to the carrier or partner’…
Manage Templates 2012/03/27 18:07 Casey Panell You can speed the process of creating a profile by using a profile template, which contains pre-configured settings. Using profile templates to create profiles …
Managing Your Mobile Broadband Directories 2012/04/24 23:33 Casey Panell The Mobile Broadband Network Directories list shows all of your current Mobile Broadband directories. You can sort this list by name, version number, or the acc…
Managing Your Wi-Fi Directories 2012/04/24 23:39 Casey Panell The Wi-Fi Network Directories list shows all of your current Mobile Broadband directories. You can sort this list by name, version number, or the account that l…
Migrating a Profile to a New Software Version 2012/03/14 17:48 Casey Panell Production profiles created for some versions of Open Mobile can be migrated to new versions of the Open Mobile software. You can migrate Open Mobile 1.4.1 pro…
Mobile Number Management 2012/03/15 16:44 Casey Panell Open Mobile uses IMSI to identify each Mobile Broadband device, not its phone number. In order for the device to show in some Open Mobile reports, each IMSI mus…
Navigation 2012/03/13 20:48 Casey Panell The Portal is divided into a set of tabs, each giving access to a distinct set of Portal functions and tools. * Home Tab: Displays commonly used news and inf…
Network & Client Users Report 2013/04/08 20:05 Casey Panell This report lists all of your users for a selected month. You can sort this list by clicking on the arrow at the right side of each column (you can also select …
Online Help 2012/05/29 18:18 Casey Panell There is a help icon ([Help Icon]) in the top-right corner of most pages in the Open Mobile Portal. Clicking on the icon will open a window with helpful informa…
Payment History 2012/04/25 17:30 Casey Panell The Payment History page displays your payment history with iPass. By default, the page displays the payment history for the current month, but you can use the …
Payment Methods 2012/04/25 17:31 Casey Panell The Payment Methods page displays the methods that you can use to make a payment to iPass: credit card, check, or wire transfer. Portal Guide > Account Tab >…
Portal Preferences 2012/03/13 22:39 Casey Panell Localization You can change the language displayed in the Reports tab by selecting English or French in the dropdown menu and then clicking Save. You have to l…
Previous Open Mobile Portal Release Documents 2012/08/28 17:55 Casey Panell * [Release Notes (2.40)] * [Release Notes (2.39)] * [Release Notes (2.38)] * [Release Notes (2.37)] * [Release Notes (2.36)] * [Release Notes (2.35)] …
Previous Open Mobile for iOS Documents 2012/08/27 22:23 Ed Messina v3.20.x * [Release Notes (3.20.0)] v3.19.x * [Release Notes (3.19.0)] v3.18.x * [Release Notes (3.18.0)] v3.17.x * [Release Notes (3.17.3)] * …
Profile Authorization 2013/06/21 20:31 Yesenia Barajas The Profile Authorization page is where you can review the profiles assigned to each group and prioritize your groups (for users assigned to more than one). F…
Profile Deployment 2012/03/15 01:19 Casey Panell After testing the profile with selected end users, you can now publish it to production and deploy it. To publish a profile to production: * On the Configur…
Profile History 2012/03/14 17:31 Casey Panell [ ] The Profile History page displays all of the changes made to a profile. The table can be sorted by any column: * Timestamp: The date and time that the …
Profile Recovery 2013/06/21 17:37 Yesenia Barajas To recover a deleted profile: * Click on the Configuration tab. * Click Manage Profiles. * Find the drop-down menu on the top left side of the screen and …
Proxy Support 2012/03/28 21:35 Casey Panell Proxy Support Available for: Windows 2.x clients. You can set proxy server authentication settings for all users of a given profile. The authentication settin…
Publishing a Draft Service Package 2012/04/25 21:49 Casey Panell When a draft Service Package is complete, you can publish it, which then enables you to assign customers to the Package. To publish a draft Service Package: …
Quick Launch 2012/03/28 21:32 Casey Panell Quick Launch Available for: Windows and Mac clients. Quick Launch provides users with an easy way to access commonly used programs and websites. Quick Launch …
Register Packages 2012/03/15 16:40 Casey Panell Available for: Android 2.x clients. Android clients, which are distributed through the Android Market, need to be registered with a valid, unique package name.…
Request Domains 2012/03/15 16:35 Casey Panell On the Request Domains page, you can submit a request for one or more authentication domains. (Domains are also known as realms.) Typically, different groups wi…
RoamServer Test Tool 2013/02/21 23:11 Casey Panell Use this tool to test your RoamServer. RoamServer Test Options * Ping Test: An automatically generated username will test if the RoamServer is responding. …
Rolling Back a Production Profile 2012/03/14 17:52 Casey Panell Rolling back a production profile will move all users on the profile to a previous version of the profile. You can only roll back the latest version of a produc…
Run Once Packaging 2012/06/21 00:05 Casey Panell Run Once Packaging Available for: Windows 1.4.1 and later clients. Run Once Packaging enables Open Mobile administrators to create a downloadable package for …
Sales Tax 2013/01/10 22:09 Casey Panell View the sales tax charges listed by invoice. You can sort entries by Taxable Amount, Tax Rate, or Tax Amount. Invoices for the last month will display when yo…
Service Alerts 2012/03/13 21:52 Casey Panell The Service Alerts window displays current iPass service and network alert information. To subscribe to Service Alerts: * Click on the Manage Subscriptions …
Service Packages Tab 2012/06/20 23:53 Casey Panell Service Packages Tab If the feature is available to your account and you have the appropriate Role and Privilege (generally available to re-sellers), a Service…
Setting the Default Brand for Child Companies 2012/04/25 18:20 Casey Panell You can set a published Portal brand as the default your child companies. When users from the child companies log into the Portal, the brand will be displayed. …
System Requirements 2012/03/13 20:46 Casey Panell Open Mobile Portal Using the iPass Open Mobile Portal requires an Internet connection and one of the following browsers (with both JavaScript and Adobe Flash P…
Testing a Profile 2012/03/15 01:13 Casey Panell You should test a profile before deploying it to your end users, to make sure it fully addresses both your users’ needs and the needs of your business or depart…
The iPass Portal 2012/03/12 20:33 Casey Panell The iPass Portal is a powerful, Web-based tool that enables you to manage all of your account information in one place. Portal Guide Topics Introduction *…
Tickets 2012/03/13 21:49 Casey Panell The Tickets window on the Dashboard enables you to do either of two things with your iPass account at Salesforce.com: * Review all of your Open or Resolved i…
Viewing a Profile 2012/03/28 00:12 Casey Panell To view the settings for a profile: * Click Configuration | Manage Profiles. * Find the profile you wish to view, and in the Select an action dropdown m…
Welcome 2012/03/13 21:44 Casey Panell Resources This page includes notifications on the service that could affect your users, a link to our Getting Started Guides, which can assist your users in ge…
Wi-Fi Directories 2013/02/22 23:01 Casey Panell Click View next to a directory to see the list of networks in it. View Directory Sort the network list by the following columns: * SSID * iSEEL Enabled…
Windows Logon Processing 2012/03/28 21:31 Casey Panell Windows Logon Processing Available for: Windows clients. Windows logon processing can display messages regarding password expiration, run logon scripts, or pe…
iPass Glossary 2012/10/17 17:34 Ed Messina The Glossary is a list of terms frequently used in the iPass context. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9 A AAA (Authentication, Author…
iPass for iOS 2012/04/30 23:08 Casey Panell iPass makes secure, simple and effective network access a reality. No matter where work takes you, iPass provides on-demand global connectivity to the corporat…
 

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