TAG: open mobile portal

Call Detail Records 2013/04/08 20:40 Casey Panell Call Detail Records The Call Detail Record (or CDR) is a summary of your company's transactions for a given month. To download a CDR * After Type, select…
Child Accounts Tab 2012/11/01 17:05 Casey Panell Child Accounts Tab If the feature is available to your account and you have the appropriate Role and Privilege, you can manage your child accounts, their contr…
Client Preferences 2012/03/15 16:46 Casey Panell Client Preferences For Windows 2.1.0 and later clients, you can configure how Open Mobile identifies users who have not entered their account credentials (such…
Configuration Settings 2012/03/14 18:06 Casey Panell Configuration Settings Configuration settings are chosen on the Configure Profile page. The page enables you to configure the profile’s setting categories. Ap…
Configuration Tab 2012/04/25 19:05 Jason Co Configuration Tab The Configuration Tab enables you to configure and deploy Open Mobile clients to your end users. It consists of: * Enabling SSO via SAML …
Corporate Network Detection (CND) 2012/03/28 21:29 Casey Panell Corporate Network Detection (CND) Available for: Windows  clients.  Open Mobile can be configured to detect when a user is connected to a corporate or campus …
Creating a New Profile 2012/03/28 00:10 Casey Panell Creating a New Profile You can create a new profile in one of three ways: brand new, from a profile template, or copied from an existing profile. The Profile …
Custom Networks 2012/03/15 16:21 Casey Panell Custom Networks You can upload your own network listings to your Open Mobile directory. Network listings can include Mobile Broadband networks and Wi-Fi networ…
Custom Profile Attachments 2012/06/22 17:54 Casey Panell Custom Profile Attachments Available for: Windows (2.1.3 and later), Android (2.6.0 and later), iOS (3.0.x and later), Mac (2.3.0 and later), Windows Phone (1.…
Dashboard Tab 2012/04/25 19:05 Jason Co Dashboard Tab The Dashboard is your central location for managing your Open Mobile clients. It consists of: * Welcome * Tickets * Service Alerts …
Device Support 2012/03/15 16:12 Casey Panell Device Support The Device Support page enables you to manage your Mobile Broadband devices. These Mobile Broadband devices may be integrated with Open Mobile i…
Download Profile 2012/03/15 16:02 Casey Panell Download Profile Windows Software and Profile Installer: Click Download Software and Profile Installer to download an MSI file to your local machine. This fil…
Download Software 2012/03/15 16:04 Casey Panell Download Software The Download Software page lists the currently available Open Mobile for Windows dialer plug-in installers. These installers are only neces…
Endpoint Security and Restrictions 2012/03/28 21:34 Casey Panell Endpoint Security and Restrictions Available for: Windows clients. Endpoint security and restrictions enables you to set policies for applications to run when…
Invoices and Payments 2012/03/13 22:43 Casey Panell Invoices and Payments The Invoices and Payments section enables you to view the financial details of your iPass account. On this page you can manage or view…
Logging In 2012/03/13 20:47 Casey Panell Logging In Portal users can log in using either their Open Mobile username, or email address. An email address can be a convenient way of logging in if the use…
Login Assist 2012/03/28 21:33 Casey Panell Login Assist Available for: Windows 2.x clients. Login Assist, available in Open Mobile 2.x for Windows, expedites the login process for many commonly visited…
Manage Account 2012/10/31 22:09 Casey Panell Manage Account Administrators can add inflight service to their account, cancel services, and view pending requests on this page. Request Cancellation Cancel…
Manage Brands 2012/03/13 21:54 Casey Panell Manage Brands Brand options are supported by clients built for these versions of Open Mobile: * All Windows clients * Mac clients version 1.2 and later …
Manage Child Accounts 2012/11/01 17:08 Casey Panell Manage Child Accounts A list of child accounts is on the left side of the page. You can sort them by Customer Name or ID (by clicking on the header of either r…
Manage Data Devices 2012/09/07 21:21 Casey Panell Manage Data Devices Manage all of your user's mobile devices here. You can manage your mobile devices here. Twenty devices are listed on each page and you c…
Manage Portal Brands 2012/03/13 21:40 Casey Panell Manage Portal Brands If enabled for your company, you can create a customized look and feel for the Portal. On this page you can: * Create a Portal Brand …
Manage Service Packages 2012/04/25 19:16 Casey Panell Manage Service Packages Available for Open Mobile resellers, a Service Package is a collection of all services offered by a carrier or partner, and delivered t…
Manage Templates 2012/03/27 18:07 Casey Panell Manage Templates You can speed the process of creating a profile by using a profile template, which contains pre-configured settings. Using profile templates t…
Migrating a Profile to a New Software Version 2012/03/14 17:48 Casey Panell Migrating a Profile to a New Software Version Production profiles created for some versions of Open Mobile can be migrated to new versions of the Open Mobile s…
Mobile Number Management 2012/03/15 16:44 Casey Panell Mobile Number Management Open Mobile uses IMSI to identify each Mobile Broadband device, not its phone number. In order for the device to show in some Open Mob…
Navigation 2012/03/13 20:48 Casey Panell Navigation The Portal is divided into a set of tabs, each giving access to a distinct set of Portal functions and tools. * Dashboard Tab: Displays commonly …
Online Help 2012/05/29 18:18 Casey Panell Online Help There is a help icon ([Help Icon]) in the top-right corner of most pages in the Open Mobile Portal. Clicking on the icon will open a window with he…
Payment History 2012/04/25 17:30 Casey Panell Payment History The Payment History page displays your payment history with iPass. By default, the page displays the payment history for the current month, but…
Payment Methods 2012/04/25 17:31 Casey Panell Payment Methods The Payment Methods page displays the methods that you can use to make a payment to iPass: credit card, check, or wire transfer. Portal Guid…
Portal Preferences 2012/03/13 22:39 Casey Panell Portal Preferences Localization You can change the language displayed in the Reports tab by selecting English or French in the dropdown menu and then clicking…
Previous Open Mobile Portal Release Documents 2012/08/28 17:55 Casey Panell Previous Open Mobile Portal Release Documents * [Release Notes (2.40)] * [Release Notes (2.39)] * [Release Notes (2.38)] * [Release Notes (2.37)] * [R…
Profile Authorization 2013/06/21 20:31 Yesenia Barajas Profile Authorization The Profile Authorization page is where you can review the profiles assigned to each group and prioritize your groups (for users assigned…
Profile History 2012/03/14 17:31 Casey Panell Profile History [ ] The Profile History page displays all of the changes made to a profile. The table can be sorted by any column: * Timestamp: The date a…
Profile Recovery 2013/06/21 17:37 Yesenia Barajas Profile Recovery To recover a deleted profile: * Click on the Configuration tab. * Click Manage Profiles. * Find the drop-down menu on the top left side …
Register Packages 2012/03/15 16:40 Casey Panell Register Packages Available for: Android 2.x clients. Android clients, which are distributed through the Android Market, need to be registered with a valid, u…
Request Domains 2012/03/15 16:35 Casey Panell Request Domains On the Request Domains page, you can submit a request for one or more authentication domains. (Domains are also known as realms.) Typically, di…
RoamServer Test Tool 2013/02/21 23:11 Casey Panell RoamServer Test Tool Use this tool to test your RoamServer. RoamServer Test Options * Ping Test: An automatically generated username will test if the RoamS…
Sales Tax 2013/01/10 22:09 Casey Panell Sales Tax View the sales tax charges listed by invoice. You can sort entries by Taxable Amount, Tax Rate, or Tax Amount. Invoices for the last month will di…
Service Alerts 2012/03/13 21:52 Casey Panell Service Alerts The Service Alerts window displays current iPass service and network alert information. To subscribe to Service Alerts: * Click on the Manag…
Service Packages Tab 2012/06/20 23:53 Casey Panell Service Packages Tab If the feature is available to your account and you have the appropriate Role and Privilege (generally available to re-sellers), a Service…
System Requirements 2012/03/13 20:46 Casey Panell System Requirements Open Mobile Portal Using the iPass Open Mobile Portal requires an Internet connection and one of the following browsers (with both JavaScr…
The iPass Portal 2012/03/12 20:33 Casey Panell The iPass Portal The iPass Portal is a powerful, Web-based tool that enables you to manage all of your account information in one place. Portal Guide Topics…
Tickets 2012/03/13 21:49 Casey Panell Tickets The Tickets window on the Dashboard enables you to do either of two things with your iPass account at Salesforce.com: * Review all of your Open or R…
Welcome 2012/03/13 21:44 Casey Panell Welcome Resources This page includes a series of links to email templates (saved as Word documents) that you can customize and send to your users to help them…
Wi-Fi Directories 2013/02/22 23:01 Casey Panell Wi-Fi Directories Click View next to a directory to see the list of networks in it. View Directory Sort the network list by the following columns: * S…
 

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