| Create a Service Package | 2012/04/25 19:25 | Casey Panell | To create a Service Package: * Click Define New Package. * Set the basics of the Service Package. * Name: Name the Package. * Description: enter… |
| Deleting a Service Package | 2012/04/25 21:47 | Casey Panell | A non-default Service Package can be deleted. To delete a Service Package: * On the Manage Service Packages page, choose the Service Package to be delete… |
| Editing a Service Package | 2012/04/26 00:25 | Casey Panell | To Edit a Service Package: * On the Manage Service Packages page, choose the Service Package to be edited. * In the Actions drop-down, select Edit. * … |
| Exceptions | 2012/03/13 23:33 | Casey Panell | This report displays users that are having the least success with the service for a specific date range. Search When you first arrive on the Exception Report … |
| Logging In | 2012/03/13 20:47 | Casey Panell | Portal users can log in using either their Open Mobile username, or email address. An email address can be a convenient way of logging in if the username has co… |
| Manage Customer Assignments | 2012/04/25 21:52 | Casey Panell | Assigning Customers to a Published Service Package You can assign customers to any published Service Package. Each customer may only be assigned to a single Se… |
| Manage Service Packages | 2012/04/25 19:16 | Casey Panell | Available for Open Mobile resellers, a Service Package is a collection of all services offered by a carrier or partner, and delivered to the carrier or partner’… |
| Publishing a Draft Service Package | 2012/04/25 21:49 | Casey Panell | When a draft Service Package is complete, you can publish it, which then enables you to assign customers to the Package. To publish a draft Service Package: … |
| Service Packages Tab | 2012/06/20 23:53 | Casey Panell | Service Packages Tab If the feature is available to your account and you have the appropriate Role and Privilege (generally available to re-sellers), a Service… |
| The iPass Portal | 2012/03/12 20:33 | Casey Panell | The iPass Portal is a powerful, Web-based tool that enables you to manage all of your account information in one place. Portal Guide Topics Introduction *… |