Support |
2012/10/18 17:21 |
Casey Panell |
Support
This section describes the following features that can be helpful if your users require technical assistance:
* Help
* Connecting to Gogo Inflight… |
Support |
2012/05/09 20:43 |
Ed Messina |
Support
Report a Problem
Open Mobile logs connection data, which can be useful in troubleshooting connectivity or application issues.
To report a problem:
… |
Support |
2012/05/04 22:49 |
Casey Panell |
Support
Open Mobile Logs
Open Mobile collects connection history data in a set of logs that can be helpful in diagnosing and resolving connection issues. Your… |
Support |
2012/04/20 22:54 |
Casey Panell |
Support
Open Mobile Logs
Open Mobile logs each user's connection history data to a set of logs. These logs can be helpful in diagnosing and resolving user con… |
Support |
2012/11/14 22:34 |
Casey Panell |
Support
General Support
Process & Policies
* [iPass Helpdesk Support Process Guide]
* [iPass Direct End User Support Process Guide]
Technical Support Ti… |
Support |
2012/05/11 21:40 |
Ed Messina |
Support
This page includes information on the following:
* About
* Troubleshooting Logs
* Troubleshooting Tips
* Duplicate SSID
* Failed Venue Log… |
Tickets |
2012/03/13 21:49 |
Casey Panell |
Tickets
The Tickets window on the Dashboard enables you to do either of two things with your iPass account at Salesforce.com:
* Review all of your Open or R… |