Settings

The Settings feature offers the options described below.

If the credential-free authentication feature has been enabled, users will not see the Account or Replace Profile option.

Travel Preferences

Gives users the opportunity to enhance their connection experience when traveling by downloading hotspot information about regions they frequently travel. Once they have hotspot information, users can look up locations while they're offline.

For more information, please click here.

Account

The user can enter or change iPass account credentials here.

Depending on customer configurations, you may not see all the fields shown below.

The user can verify their saved credentials by tapping or clicking the Verify button, ensuring they have valid credentials before trying to connect to Open Mobile.

About

The About bar includes information on the version of Open Mobile that the user is on, the user's Profile ID, and the last time the user's profile was updated. The user can also tap or click the following buttons:

  • SEND LOGS: If the user is experiencing an issue with Open Mobile, this button will send logs to support. After tapping or clicking this button, the user will have the option of sending logs by email or by using SkyDrive.
  • LEGAL INFORMATION: Tap or click this button to access legal details.
  • CHECK FOR UPDATES: The user can tap or click this button to manually check for profile updates. Even though Open Mobile automatically checks for updates daily, this feature is useful if new hotspots have been added recently to the profile.

Update

Manually check for updates to your profile. Even though Open Mobile automatically checks for updates daily, this feature is useful if hotpots have been recently added to your profile.

Help

The help bar includes a comprehensive list of answers to Frequently Asked Questions (FAQs) for users who are experiencing any issues or have any questions about how Open Mobile works.

Replace Profile

Replace your profile by tapping or clicking on this setting. You will be sent back to the Activation Code screen and will need a new activation code (Profile ID and possibly a PIN) to replace your profile.

Advanced Settings

The Advanced Settings bar manages login options. Users can choose one of the following options:

  • Login to iPass Networks: Select this option to allow Open Mobile to log you in to iPass networks when you connect to them through Windows 8.
  • Prepare for Uninstall/Don’t login to iPass networks: Selecting this option will prevent Windows from using Open Mobile to log into iPass hotspots.

Desktop Version

If a user is using the desktop version of Open Mobile, they will see the following options in the Advanced Settings menu:

  • Login to iPass Networks: Select this option to allow Open Mobile to log you in to iPass networks when you connect to them through Windows 8.
  • Don't log in to iPass Networks or allow the desktop version of this application to log in to iPass networks: Selecting this option will prevent Windows from using Open Mobile to log into iPass hotspots.

Privacy Policy

The Privacy Policy will display information that discusses the ways iPass gathers, uses, and manages customer's data.

Permissions

The Permissions bar displays the permissions that you have turned on for Open Mobile.

  • Privacy:One of the permission requests is to use your location for the Find Hotspots feature. If users would like to use the hotspot finder to locate hotspots near their current location, they should turn the location permission on by sliding the permission bar to the right.
  • Notifications: Another permission request is to allow Open Mobile to show notifications. If users would like to receive important Open Mobile notifications, they should turn notifications on by sliding the permission bar to the right.
  • Lock screen: If users would like Open Mobile status updates and notifications on their lock screen, they should slide the permission bar to the right.

Users are strongly encouraged to mark the lock screen permission as On, allowing for updates and notifications. Without this, Open Mobile is limited when helping users connect.

Rate and review

Tap on this option to review the Open Mobile application on the Windows store.

Go to: Open Mobile for Windows Touch > User Interface

 

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