Connection Quality Test

Available for Windows clients 2.2.0 and later.

The Connection Quality Test is a feature that measures the speed of a connection. It can run automatically (powering the Connection Quality Indicator), manually (through the Speed Test in the user interface) or both.

For information on enabling the Connection Quality Test for a profile in the Open Mobile Portal, please see the Connection Profiler.

For a list of Frequently Asked Questions on this feature, please see the Connection Quality Test FAQ.

This feature tests latency and transfer times from test servers.

By default, iPass provides the following test servers.

You can configure the test servers when you are configuring the Connection Profiler.

Utilize whichever servers make the most sense for your users. For example, if your main presence is in London and you want the connection test to always test the user's connection to the main location, you should only configure the London server. Otherwise, You may want to include all of the iPass default locations so that the test is more indicative of the local connection your users are on.

You may also utilize your own test servers. The server just needs to answer http download and upload requests. For more information, see Connection Profiler.

When the connection test is configured to automatically test connection (see Connection Profiler), the Connection Quality Indicator is enabled.

After connecting, Open Mobile will ping the configured test servers and choose the test server with the fastest ping response (if more than one is configured). Open Mobile will then download a 1 MB test file from that test server. After the test is complete, Open Mobile will indicate the connection quality with a colored dot next to the signal strength in the network list.

An excellent connection quality is indicated with a green dot and a good connection quality is indicated with a yellow dot, as show below.

A fair connection quality is indicated with an orange dot and a poor connection quality is indicated with a red dot, as shown below.

When manual connection quality testing is enabled (see Connection Profiler), the Speed Test button will display in the Open Mobile user interface.

To test the speed of the connection:

1. Click the Speed Test button.
2. Click Start Speed Test. You can click Cancel to stop the test at any time.
3. When the test is finished, your connection’s Download Speed and Upload Speed will be displayed in megabits or kilobits per second and your connection’s latency will be displayed in milliseconds. A highlighted icon will estimate whether your connection is suitable for (from slowest to fastest): Email, Web, Voice, or Video.
4. To retest the speed, click the Speed Test button and then click Refresh.

When a Speed Test is initiated, Open Mobile will ping the configured test servers and choose the test server with the fastest ping response (if more than one is configured). Open Mobile will then download a 5 MB test file from that server. After the test is complete, Open Mobile will indicate the connection quality with a colored dot next to the signal strength in the network list (see Connection Quality Indicator above).

Go to: Open Mobile for Windows Help