View Request History

This feature allows you to view the full request history of a specific child company.

View Requests

To View Requests:

  1. In Request Type, select one of the following from the drop-down list at the top of the page:
    • Show All
    • Cancel Services
    • Cancel Account
    • Add In-Flight Wi-Fi Service
    • Re-sign contract
    • Set up Authentication
  2. Each request will show the following fields:
    • Order Id: the order identification number for the request
    • Request Type: the type of request
    • Submitted By: the User ID of the requester
    • Submitted On: a timestamp of when the request was made.
    • Action: click View to see the submitted request.

Go to: Portal Guide > Child Accounts Tab > Manage Child Accounts


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