Deployment Status

This report provides information regarding user onboarding status. It covers the time a user is loaded into the Hosted User database up to the initial iPass Network connection. The Deployment Status report data range can go as far back as the prior 92 days.

The report is intended for Customer administrators and account managers who want to see the progress of user deployments. It helps an administrator see which users have activated a device, how many devices have been activated, or whether the user has made a successful connection.

Report Fields

The report contains the following fields:

  • First Name
  • Last Name
  • Username
  • Email
  • Status
  • Start Date
    • Date the account was created
  • Activated
    • Select Yes or No
  • Count of devices activated
  • First Connection Attempt:
    • Date of first attempted to connect to an iPass Network
  • First Successful Connection:
    • Date of first successful iPass Network connection
  • Connection Attempted
    • If accounted was activated, Select Yes or No
  • Successfully Connected
    • If account connected, Select Yes or No

deploy_big.jpg The Deployment Status Reports page

Filter Criteria

Users can be filtered based on:

  • Created Date range
  • Active users or All Users


The Company ID/Name selection is visible if the signed in user is an iPass or a parent company user.


The Company ID/Name section is only available for iPass or the parent company users.

To Get a Deployment Status Report

  1. Select Deployment Status from the Reports tab.
  2. In the Search box, select a
    • Company Name or ID. This option is only available for iPass or parent company users.
    • Created Date (for users who have created an account within the date range)
    • User: Active or All Users
  3. Select Go when you have entered your criteria.

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