A variety of reports are available to assist in understanding, analyzing, and managing your Open Mobile user base.
The iPass Data Collector system is a set of tools designed to monitor user connection experience, as well as model and measure the quality of critical nodes throughout the iPass global virtual network.
The Data Collector captures detailed status and usage information from every connection attempt (both successful and unsuccessful), and uploads this information to a central iPass database at regular intervals. It records and reports data about access points used, client configuration, error codes, connection speeds, time to authenticate, and other information critical to diagnosing network health and users’ connection experience.
Real-time access to connection data enables iPass to:
Client ID is a unique identifier that is issued to every instance of Open Mobile when it is installed. If Open Mobile were uninstalled and then re-installed, the new instance would receive a new client ID.
There are nine reports available in three categories: User Connection Reports, End User Support Reports, and Mobile Broadband Management Reports.
User Connections Reports:
End User Support Reports:
Mobile Broadband Management Reports: