A variety of reports are available to assist in understanding, analyzing, and managing your Open Mobile user base.
The iPass Data Collector system is a set of tools designed to monitor user connection experience, as well as model and measure the quality of critical nodes throughout the iPass global virtual network.
The Data Collector captures detailed status and usage information from every connection attempt (both successful and unsuccessful), and uploads this information to a central iPass database at regular intervals. It records and reports data about access points used, client configuration, error codes, connection speeds, time to authenticate, and other information critical to diagnosing network health and users’ connection experience.
Real-time access to connection data enables iPass to:
Client ID is a unique identifier that is issued to every instance of Open Mobile when it is installed. If Open Mobile were uninstalled and then re-installed, the new instance would receive a new client ID.
The Reports Tab features a “Reports Home” page. This page displays user count and session length trends since March 2013. It also shows in what countries users connected to iPass networks the most and the countries with the longest total sessions in the month.
The Reports pages feature a Company ID search option that allows you to view and switch between your child company reports with ease.
To view a report for a child company, click on the search icon on the top right side of the whichever report you have chosen and enter the child company ID into the Company ID field. You will be able to view the reports for several child companies without logging your company out of the Open Mobile Portal.
There are nine reports available in three categories: User Connection Reports, End User Support Reports, and Mobile Broadband Management Reports.
User Connections Reports:
End User Support Reports:
Mobile Broadband Management Reports:
Saved Reports:
Go to: Portal Guide