Retrieve Password

This option is only available when enabled in your company settings.

When you click on the Retrieve Password option, the user will receive an email containing a link allowing them to retrieve their credential information.

  • The link will expire after 24 hours.
  • If you click the Retrieve Password option by mistake, the user can simply ignore the link emailed to them. Clicking Retrieve Password does not automatically change a user's password information.

Go to: Account Tab > Hosted Users


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