A client profile is a set of customization options that determine the features, policy settings, and behavior of the Open Mobile client. Profiles are created in the Open Mobile Portal.

The Open Mobile Portal

The Open Mobile Portal is a powerful Web-based tool that enables you to manage all of your clients, issues, and accounts in one place. To launch the Open Mobile Portal, browse to

The Open Mobile Portal includes the following capabilities:

  • Centrally manage your Open Mobile client profiles, including configuration, deployment, and testing.
  • View your open iPass Technical Support tickets.
  • Download important documentation.
  • Review your iPass accounts, including invoices and outstanding balances
  • Run reports on your user data.

Creating a Profile

To create an Open Mobile Windows Phone profile:

1. Select the Configuration tab and then select Manage Profiles.

2. Click the Create New Profile button on the top-right corner of the screen and then continue past the instruction page.

3. Enter the following:

  • Profile Name: Enter a name for the new profile.
  • Platform: Select Windows Phone.
  • Software Version: Select a version of the client.

4. Click Save & Continue.

You can now edit the profile to enable your desired features. These features will include at least one account definition and your network policy settings.

Profile ID

The Profile ID is automatically generated by the Open Mobile Portal. The Profile ID is your user's Activation Code.


A PIN (Personal ID Number) provides an extra level of security for users activating the client. Adding a PIN is optional. A PIN is usually an alphanumeric string a few characters in length.

A PIN may not contain any of these special characters: space( ), dollar sign ($), ampersand (&), plus (+), percent sign (%), at sign (@), apostrophe( ‘), comma (,), forward slash (/), colon( :), semicolon (;), equals ( = ) , question mark (?), quotation mark (“), greater than (>), less than (<), pound sign (#).

To create an optional PIN for this profile:

  1. On the Configure a profile page, click Edit. The Edit Profile Details dialog box is displayed.
  2. Enter a PIN and click Save.

Once you have published to Test, you may no longer change the profile's PIN.

More Information

For more information on creating and using profiles, see Manage Profiles.

Go to: Open Mobile for Windows Phone


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