System Requirements

The latest version of Windows Touch requires:

  • Wi-Fi capable Windows 8.1 (or above) device.
  • Users need an iPass account in order for the service to function. In addition, the user must be connected to the Internet, have an Activation Code, and (if necessary) a PIN to activate Open Mobile.

Supported Languages

  • English, French, German, Japanese, Korean, Spanish, Simplified Chinese, Thai, and Traditional Chinese

Installing Open Mobile

Users download the Open Mobile app in the Windows 8 Store. After downloading Open Mobile, it will appear on the Start screen. Follow the instructions below to install Open Mobile.

  1. Go to the Start screen.
  2. Tap or click on the Store tile.
  3. Search for Open Mobile. Once you have tapped or clicked on the Open Mobile tile you will be brought to a screen describing the product. Tap or click the Install button.
  4. Open Mobile will install in the background. Once it has finished, a notification will confirm that Open Mobile successfully installed.
  5. The Open Mobile tile will now be available on the Start screen.

Launching Open Mobile for the First Time

The first time you launch Open Mobile on your device, you must tap Accept on the Terms of Use.

Activating Open Mobile

Users can activate Open Mobile using on of the following methods:

Activating in Test Mode

If your users are testing Open Mobile (and have are activating a test profile), they should be instructed to tap or click the Activation Code button and then tap or click the bottom left corner of the Activation Code screen twice or until they see the message: Test Mode Enabled. After they have enabled test mode, they can enter their Activation Code (Profile ID), (if necessary) PIN, and then tap or click the Activate button.

Uninstalling Open Mobile

To uninstall Open Mobile:

  1. Go to the Start screen.
  2. Swipe down on the Open Mobile tile or right click on the Open Mobile tile to make a bar appear on the bottom of the screen.
  3. Tap or click Uninstall in that bar (circled in the screenshot below).

Go to: Open Mobile for Windows Touch


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